Built for the work Australian firms actually have to do under Tranche 2
We built duely because knowing the rules is not enough. Firms need a practical way to onboard customers, document decisions, handle suspicious matters and produce a record that stands up to review later.
Why we built duely
Most compliance work breaks down in the gap between policy and practice. The policy exists. The work happens. Then someone has to reconstruct the file.
duely closes that gap by capturing decisions, rationale and evidence while the work happens, so no one has to rebuild the file later.
What we believe
Compliance should attach to the engagement
Customers are onboarded once, and each engagement that includes a designated service carries its own risk assessment, approval, and evidence trail.
Property sale
Illustrative
- Seller Individual Verified
- Seller Individual Verified
- Buyer Family trust, two trustees Verified
- Risk rating From the AUSTRAC questions Medium
- Approval AMLCO or approver Approved
- Conclusion Starts the 7-year retention Concluded
The output is a defensible record
Each record holds the decisions, rationale, timestamps and evidence behind the work, in a form that stands up to review.
Evidence pack
Standard pack
- Engagement and designated services Scoping decision and rationale
- Customer and beneficial owners Ownership and control structure
- Verification and screening Method, result and screening decisions
- Risk assessment Rating, factors and rationale
- Enhanced due diligence Where triggered
- Approval Approver, timestamp and rationale
Suspicious matter handling should be isolated by design
Layered controls restrict suspicious matter records to the AML/CTF compliance officer (AMLCO), which reduces the risk of tipping off.
One engagement, two views
Illustrative
- Risk rating Staff see: Medium The AMLCO sees: Medium
- Unusual activity report Staff see: Submitted The AMLCO sees: Escalated
- Suspicious matter case Staff see: Nothing shown The AMLCO sees: Open
- Lodgement deadline Staff see: Nothing shown The AMLCO sees: 3 business days
- Evidence pack Staff see: No SMR data The AMLCO sees: No SMR data
Australian firms should not have to adapt tools built for other regimes
Tranche 2 is an Australian regime. The tools should follow Australian obligations, Australian terminology and the Australian rollout dates.
Who duely is built for
The sectors whose AML/CTF obligations started or changed on 1 July 2026.
- Accounting firms Designated services, engagement-level records and evidence packs.
- Real estate agencies Every party to a sale on one transaction.
- Law firms With a privilege-aware suspicious matter workflow.
- Conveyancers A template pack and a separate record for each engagement.
- Jewellers and bullion dealers Threshold cash and cross-border movement capture.
duely is a compliance workflow platform. It does not replace legal judgement, and it does not guarantee compliance. It helps firms structure their work, capture evidence and keep a clear record of what they did and why.
See the workflow behind the product
Follow the four stages from first customer to approved engagement, or ask the duely team how it would fit your firm.