Run every obligation as one workflow, with the evidence to prove it
The AUSTRAC starter kit gives you the templates. duely does the work for every customer and keeps the record the templates can't: evidence packs, the tipping-off firewall, deadlines that chase themselves, and proof your program keeps working.
The kit tells you what to do. duely is how you do it.
AUSTRAC's starter kit materials are free, official and a good way to learn what Tranche 2 requires. If you're getting oriented, start there. duely doesn't replace that guidance. Read the kit to understand the requirements, then use duely to do the work the same way for every customer, with the evidence kept.
Every obligation the kit describes, run as a workflow
The starter kit gives you the template for each obligation. The table shows how duely runs each one.
| Obligation | What the starter kit gives you | How duely runs it |
|---|---|---|
| AML/CTF program | A template to fill in, version, and re-approve. | Guided wizard, versioned Draft → Approved → Superseded, approval-gated, output as a hashed PDF. |
| Customer due diligence | A checklist to follow for each customer. | A structured CDD workflow with an identity-binding gate, so a check that isn't satisfied can never show as “Verified”. Evidence is saved on the engagement. |
| Companies, trusts & beneficial owners | A structure to map and beneficial owners to identify. | Two-layer checks (the entity, plus every beneficial owner as an individual), automatic calculation of the 25% ultimate beneficial owner (UBO) threshold, and the kit's carve-outs recorded as explicit decisions you can revoke. |
| Risk assessment | A risk matrix to complete and store. | A weighted risk-factor questionnaire, a rating for each customer, and automatic escalation to enhanced due diligence on a high rating or a sanctions hit. |
| Suspicious matter reports (SMR) | A reporting form. | An isolated shadow case, the statutory deadline calculated for you, and AUSTRAC SMR 3.0 XML ready to upload through AUSTRAC Online. |
| Reliance on third parties (s37/s38) | The conditions to meet and an agreement to keep. | A register of reliance partners, generated agreement PDFs, reminders for periodic reviews and expiry, and a formal request-to-verify form between entities. |
| Reporting registers (TTR / IFTI / CBM) | The thresholds and forms. | Draft registers that apply the TTR threshold to physical currency correctly, with daily deadline checks. You submit outside duely and record the AUSTRAC reference against the register entry. |
| Record keeping (7 years) | A retention obligation to satisfy. | A retention start date for each engagement and an append-only audit log that cannot be changed. |
| Training | A requirement to train staff and keep it current. | Training assignments, tracking of who is current, escalating reminders and a training report PDF. |
And beyond: the parts the templates leave out
Meeting each obligation is half the job. The other half is producing the evidence and keeping the program running, which a set of documents can't do.
Audit-ready evidence packs
Every decision, rationale, timestamp and approval is captured as the work happens, then assembled on demand into a versioned, SHA-256-hashed, tamper-evident pack.
The tipping-off firewall (s123)
Suspicious matter handling is kept out of every shared dashboard, list, export and notification, so no one can commit the criminal offence of tipping off by accident.
Program effectiveness testing
Quarterly checks of your reporting, CDD and ECDD, re-testing after each corrective action, and tracking of independent evaluations, so you can show the program keeps working.
Deadlines that chase themselves
Daily checks track enrolment, reviews, training, reporting and reliance expiry, with escalating reminders, so nothing sits overdue unnoticed.
Ongoing monitoring
A daily job queues anything due: customers whose screening is stale (refreshed every 6, 12 or 24 months by risk rating) or whose scheduled review is due. The AMLCO works the queue with a structured checklist and sign-off.
One AMLCO escalation queue
Risk, sanctions and review escalations land in a single register the AMLCO works through, instead of alerts scattered across modules.
The starter kit, as working screens
These are real screens from duely, with sample data.
Verify and screen.Identity and screening results sit side by side for each person, with the date and the method used.
Rate the risk.The answers produce a rating and show what drove it. A High rating opens enhanced due diligence.
Approve.An approver signs off before the work goes ahead. The approval stays on the record.
Generate the pack.One PDF, whenever you need it. Each version has its own SHA-256 hash, so any later change to the file can be detected.
Common questions
Is the AUSTRAC starter kit free?
Yes. AUSTRAC publishes starter-kit materials and guidance at no cost, and they are a legitimate way to understand your obligations. duely does not replace that guidance. It runs the same obligations as a workflow and keeps the evidence.
Does duely cover everything in the starter kit?
Yes. duely runs every obligation the starter kit describes as one guided workflow: program, risk, CDD (identity verification and screening), ongoing monitoring, enhanced due diligence, suspicious matter reporting, reporting registers, reliance, record keeping and training. It also adds the operational layer the templates don't provide.
When is the starter kit enough on its own?
If you provide designated services rarely and in very low volume, you may manage the templates by hand. The gap opens once you run several engagements, need to show the program keeps working, or have to isolate a suspicious matter to avoid tipping off.
Does duely guarantee I will pass an AUSTRAC assessment?
No, and no tool can. duely helps you run each obligation and produce an audit-ready evidence pack, but your firm remains responsible for its own compliance decisions.
See how duely handles each obligation
Take the 2-minute readiness assessment to see where your firm stands, or book a walkthrough and watch one engagement go from scoping to a finished evidence pack.