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AML/CTF compliance software for Australian Tranche 2 firms

Build your AML/CTF program, onboard each customer once, assess risk on every engagement and produce tamper-evident evidence packs. For accounting, real estate, conveyancing and legal firms.

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Built for Tranche 2 firms

The duely workflow

A two-minute walkthrough, without sound: obligations, onboarding, risk, approval and the evidence pack.

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One plan, with a published price

Every firm gets the whole workflow. Your price grows only with the customers and users you add, and any optional checks you choose to run.

What AUSTRAC's free starter kit doesn't cover

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$59 a month

AUD, excluding GST. Billed monthly, cancel any time.

  • 30 customers a year and 3 users included. How customers are counted
  • ID checks and screening included in your plan; optional extras such as DVS are charged per check
Flex customer slot
$3 a month
Extra user
$9 a month
DVS document check, optional
$8 per check
Document intelligence, optional
$3 per use
See what your firm would pay

From the Tranche 2 guide

All 16 guides

Common questions

Are there any charges beyond $59 a month?
Only for growth or options you choose. Past 30 customers a year, each extra customer is $3 a month, and each extra user is $9 a month. An optional government document check (DVS) is $8 per check, and document intelligence is $3 per use. Both show their price before they run. There is no setup fee and no plan to upgrade to.
Do we pay per ID check or per screening?
No. Biometric ID verification, company lookups and sanctions, PEP and adverse media screening are included in your plan, under our fair-usage policy. You pay for customers, not checks. The only per-check charge is the optional government document check (DVS), at $8.
Is any feature locked behind a higher plan?
No. There is one plan and no Tranche 2 obligation is gated. The AML/CTF program, risk assessments, enhanced due diligence, reliance, suspicious matter records, registers, evidence packs, staff training and a recorded retention date for each engagement are all included.
Do companies, trusts and SMSFs cost extra?
No separate entity fee. A company, trust, partnership or SMSF with up to 6 relevant individuals uses one customer slot. duely works out the beneficial owners and controllers and requires CDD on each of them.
Does duely monitor transactions?
No. Banks watch a continuous feed of account transactions. An accounting firm or agency holds no such feed, and the Act does not ask you to build one: Tranche 2 obligations attach to the designated service, so duely assesses risk on each engagement. Ongoing due diligence still runs, with re-screening every 6, 12 or 24 months by risk rating and trigger events that flag a customer for review.
How are suspicious matter reports handled?
In a case only the AMLCO can see, kept out of shared engagement views to reduce the risk of tipping off. duely prepares the report as AUSTRAC XML. You lodge it through AUSTRAC Online and record the reference in duely.
Do we have to replace our practice software?
No. Most firms keep their existing tools and add duely to hold the compliance record. Existing customers import from a CSV file.
Is there a contract, and what happens to our records if we leave?
No contract. duely is billed month to month. If you cancel, you keep full access to the end of the paid period, then read-only access to download your evidence packs, program versions and documents. We email your administrator at least 30 days before your firm's data is deleted.
Is duely approved by AUSTRAC?
No. duely is not approved, endorsed or certified by AUSTRAC. It is workflow software that helps your firm keep audit-ready records, and the compliance decisions and approvals stay with your firm.

All questions

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